Please send your watch for service or repair to:
Chealwatch Ltd
Oaklands
Peasmarsh Road
Beckley
Rye
East Sussex
TN31 6TJ
UK
PLEASE ENSURE YOUR REPAIR INSTRUCTIONS ARE AS FULLY DESCRIBED as we cannot remember previous telephone calls
Ensure all parcels of watches are safely packed in a strong package and bubble wrapped to protecting the watch.
The best method is to wrap the watch in bubble wrap and sellotape to stop it becoming loose and then put in a jiffy or padded bag.
DO NOT send your original presentation box or any packing you wish returned, it will only cost more in postage and we may discard it along with other packaging.
Send the complete watch and strap or bracelet but nothing else; we do not want movements only for repair.

We recommend you send your watch by UK Post Office special delivery with in the UK .
Royal Mail Special delivery will insure your watch up to £2,500 , if you are unsure of the value of your watch go for the higher rate it only costs a little more.
Your watch will be returned to you by Royal Mail Special Delivery and we will chose the correct level of compensation in the unlikely event that you watch is lost during transit by Royal Mail.

When we receive your watch the description is entered onto our database along with your name and address but not any personal details or credit card numbers and your details will not be shared with any third parties.
We will post or email you a receipt of the watch and later an quote for repair.

When you have decided to send your watch to chealwatch ltd you may wish to fill out and submit the form below.
or
You may wish to fill in and  print out a sending form to enclose with your watch – click here for form ( to print the form press ctrl/P on your key pad )

Sending Watch Repair to chealwatch ltd

Watch name & case reference if known
Watch Faults and repairs required
If you have received an estimate of charges please put the amount in the box - we will confirm changes when watch has been inspected. Leave blank if no charge known or enter n/c if this may be appropriate .
Your name & address Please enter the address where we would return your watch. We will not share this address with any third parties and can be removed from our files if requested.
Telephone numbers : land line and mobile - we will not share these numbers with any third parties and we will never call you for any personal information or financial information. If necessary please call us on the numbers listed on our website.

When you have decided to send your watch to chealwatch ltd, please enclose  your senders details so we know who you are ! It will help if you enclose the tracking number that will be shown on the screen after you have submitted this form.