Please send your watch for service or repair to:
PLEASE ENSURE YOUR REPAIR INSTRUCTIONS ARE AS FULLY DESCRIBED as we cannot remember previous telephone calls
Ensure all parcels of watches are safely packed in a strong package and bubble wrapped to protecting the watch.
The best method is to wrap the watch in bubble wrap and sellotape to stop it becoming loose and then put in a jiffy or padded bag.
DO NOT send your original presentation box or any packing you wish returned, it will only cost more in postage and we may discard it along with other packaging.
Send the complete watch and strap or bracelet but nothing else; we do not want movements only for repair.
We recommend you send your watch by UK Post Office special delivery with in the UK .
Royal Mail Special delivery will insure your watch up to £2,500 , if you are unsure of the value of your watch go for the higher rate it only costs a little more.
Your watch will be returned to you by Royal Mail Special Delivery and we will chose the correct level of compensation in the unlikely event that you watch is lost during transit by Royal Mail.
When we receive your watch the description is entered onto our database along with your name and address but not any personal details or credit card numbers and your details will not be shared with any third parties.
We will post or email you a receipt of the watch and later an quote for repair.
When you have decided to send your watch to chealwatch ltd you may wish to fill out and submit the form below.
You may wish to fill in and print out a sending form to enclose with your watch – click here for form ( to print the form press ctrl/P on your key pad )